Dear guests,

Please read our Accommodation Regulations and Rules carefully. We are glad that you have chosen Vila Grín for your stay. To make Vila Grín a wonderful place for holiday not only for you, but also for other guests, please observe the following:

1. Check-in is possible from 04.00 p.m. on the day and time agreed in advance between the Landlord and a Client to be accommodated. Check-out is no later than until 10.00 a.m.
   
   
2. A client who has booked, confirmed by the Landlord and paid for accommodation can stay in the Vila. Persons under the age of 18 are not allowed to be accommodated alone. A responsible representative shall act on behalf of minor children.
   
   
3. Services are provided on the basis of a predetermined offer and agreed conditions.
   
   
4. The property shall be booked in advance by paying 50% of the total agreed price for the stay, which is due within 5 days of the order being agreed, in accordance with the Payment and Cancellation Terms and Conditions. By paying the price to the account of the Landlord, the Client agrees to the General Terms and Conditions and declares that he/she is familiar with the Price List of the rented object, Payment and Cancellation Terms and Conditions and Personal Data Protection.
   
   
5. A refundable security deposit of EUR 200 is added to the price of accommodation in case of damage (e.g. demolition, loss or damage of belongings, loss of keys, etc.). The refundable deposit for the rental of Villa Grín will be returned within 7 days of your departure and return of the property without any damage. In case of damage exceeding the deposit of EUR 200, the Client agrees to pay the actual damage within 7 days of the Landlord's request.
   
   
6. The Landlord is obliged to hand over the Vila to the Clients in a condition suitable for its proper use and undisturbed stay according to the agreement. Both exterior and interior of the building is maintained and functional. In their own interest, the accommodated Clients are obliged to immediately report any defects or malfunctions to the owner of the building.
   
   
7. In case of a shortened stay, the Client is not entitled to a refund of the amount already paid.
   
   
8. On the last day of the stay it is necessary to vacate the properly cleared Vila by 10.00 a.m., unless the departure time has been agreed otherwise in advance. The cleaning fee does not apply to washing of kitchen utensils, so the Client will clean all dishes on the day of departure, empty the dishwasher, take all the brought belongings, food and put out the fire in the indoor and outdoor fireplace.
   
   
9. It is prohibited to take or use outdoor sports equipment (e.g. skis) and dirty sports shoes (e.g. ski boots, trainers) and other items indoors. There is a separate area for their storage - the ski storage room, which also serves as a storage room for bicycles, golf bags and other tools.
   
   
10. The Clients are obliged to maintain cleanliness in the entire building and its adjacent parts and areas.
    
    
11. Smoking and lighting of fire in the vicinity of the property is strictly prohibited, expect in designated areas.
    
    
12. Accommodated Clients are obliged to take measures to ensure order and peace in the property and its immediate vicinity and the obligation to observe the silent hours between 10.00 in the evening and 06.00 in the morning.
    
    
13. By their behaviour, the accommodated Clients are obliged to prevent danger of damage to the building and its equipment, to prevent occurrence of fire and not to waste electricity unnecessarily throughout their stay.
    
    
14. In case of any damage caused by careless handling of items located in the premises of the property and its equipment, the accommodated Client is obliged to report the damage and bear the costs incurred to the Landlord in their removal.
    
    
15. It is strictly forbidden to use your own electrical appliances in the entire building, except for appliances used for personal hygiene, laptop, charger, etc. It is forbidden to arbitrarily move interior furnishings, utensils and equipment between different parts of the Vila Grín and to make any modifications or interventions in the electrical or other installations. The heating is controlled via Internet, therefore it is forbidden to manipulate with controls of the radiators and underfloor heating.
    
    
16. Accommodation of pets is only allowed with the prior consent of the Landlord.
    
    
17. The accommodated Clients agree that during their stay, the manager, maintenance worker, and cleaner have the right to enter the building in order to perform duties arising from operation of the building (necessary repairs and maintenance, emergency conditions, etc.).
    
    
18. As part of the security, the Client is obliged to lock the entrances to the Vila Grín and the ski storage room and covered gazebo - Grill House.
    
    
19. The Landlord of Vila Grín is not responsible for the belongings and valuables brought into the building and the premises intended for storing belongings by the Clients. The Landlord is also not liable for damage to the property of the Clients (this shall also apply to cars, skis, bicycles, etc.).
    
    
20. It is forbidden to leave minor children without adult supervision inside and outside the building. In case of an accident or other unforeseen circumstances, a person with whom the child is registered for stay shall be responsible for the child.
    
    
21. Visitors and overnight stays are strictly forbidden throughout the property without the Landlord's consent.
    
    
22. The exterior surroundings of Vila Grín and the entrance hall area of the Apartment 1 are monitored by CCTV cameras due to legitimate concerns.
    
    
23. Before leaving the property, the Client is obliged to turn off the taps, turn off the lights, switch off electrical appliances, close the windows and lock the doors.   
    
    
24. The Clients are obliged to comply with the provisions of these Accommodation Regulations. In case of a breach, the Landlord has the right to withdraw from the Contract before expiry of the agreed time without any obligation to refund the rental payment. In addition to violation of the provisions of these Accommodation Regulations, the Landlord may withdraw from the Contract before expiry of the agreed time also in cases where such withdrawal is justified for protection of property as well as for operational or technical reasons, when it will not be objectively possible to continue the provision of services (e.g. long-term interruption of energy supply not caused by the Landlord, the action of natural forces or elements, damage to the building or non-functioning technical equipment, etc.). These Accommodation Regulations are available in the Vila Grín, on the website vilagrin.sk and the Clients are also acquainted with them when negotiating the terms and conditions and taking over of the property. Non-acquaintance of the provisions is not a reason for non-compliance.   
    

Rules for visitors and users of the common premises of the Jacuzzi and the Grill House

1. Access to the Jacuzzi is only allowed for Clients staying in the Grill House.
   
   
2. Children and persons under the age of 18 are only allowed when accompanied by an adult over the age of 18.
   
   
3. The hot tub control unit may only be operated by a person over 18 years of age who has been instructed in its operation.
   
   
4. Parents or accompanying adults are fully responsible for behaviour and activities of their children.
   
   
5. Use of hot tubs is at own risk and responsibility of the Client.
   
   
6. Take a thorough shower before entering the hot tub each time. The facility is designed for your relax and comfort, so please maintain cleanliness and hygiene.
   
   
7. Please, be extra careful when entering and exiting the hot tub due to the possibility of slippery surfaces.
   
   
8. It is not allowed to use soaps, eat food, smoke, sit on the cover of the hot tub, jump into the water, dive, use open flames or candles near the hot tub.
   
   
9. For safety reasons, it is forbidden to bring any electrical appliances, glass object and utensils into the hub tub area. For this purpose, the Grill House is equipped with unbreakable utensils.
   
   
10. The accommodated Client must act in such a way that he/she does not knowingly damage the facilities of the property. 

Emergency telephone numbers:
Police                                                158
Emergency Medical Service             155
Fire and Rescue Brigade                  150
Mountain Rescue Service                 18 300
Integrated Rescue System                112
If you have any questions or requirements, please contact us by phone +421 902 671 362 or by e-mail vilagrin@vilagrin.sk
 
Enjoy your stay with us! Your Vila Grín team